RETURNS AND REFUNDS

Right of withdrawal

Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to provide reasons and without any penalty, within 14 (fourteen) working days from the date of receipt of the products.

To exercise the right of withdrawal referred to in article 5.1 above, the Customer must send to MECANICO DI LAURA CORONA a communication to that effect, within the terms indicated, to the following email address info@mecanico.it

In case of withdrawal, the customer must return the products to his expense MECANICO DI LAURA CORONA within 14 (fourteen) days from the withdrawal, by choosing your trusted courier or Poste Italiane, at the following address:

Via Fraine di Fae' n. 2
31046 Oderzo, Treviso - Italy

The goods must be returned intact, complete with all its parts and in the original packaging (envelopes and packs), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without are signs of wear or dirt, in compliance with the following conditions:

  1. the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the product purchased (e.g. accessories, accessories, etc ...)
  2. for the withdrawal to be possible, the product must be intact and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: labels, tags, tags, seals, etc ...);
  3. the shipping costs (and any customs fees, if any) for returning the goods will be the sole responsibility of the customer. We remind the user that, if he purchased through PayPal, there is the possibility to request a refund for the return costs incurred. More information on PayPal.
  4. the shipment, up to the certificate of receipt in the warehouse indicated by Mecanico di Laura Corona is under the complete responsibility of the customer;
  5. in the event of damage to the goods during transport, Mecanico di Laura Corona will notify the Customer of this, to allow him to promptly file a complaint against the courier chosen by him and obtain a refund;
  6. Mecanico di Laura Corona will not respond in any way for damage, theft, loss occurred during or in any case depending on the shipment for the return.

Once the return has been received, "Mecanico di Laura Corona" will refund the customer the full amount already paid, net of the shipping costs incurred by the customer, in the same way in which he made the payment at the time of the order.

Refunds via PayPal and Credit Card are immediate. If, on the other hand, the customer has made a payment by bank transfer, the latter must indicate the details of the current account in the email to allow Mecanico di Laura Corona to make the refund. The time for receipt of the transfer is two working days from the time of receipt of the return.

"Mecanico di Laura Corona" may suspend the reimbursement until receipt of the returned product or until the moment the Customer proves that he has correctly returned the product.

    In any case, the Customer will forfeit the right of withdrawal in cases where "Mecanico di Laura Corona" ascertains that:

    • the returned product and / or its accessories, and / or its packaging are not intact;
    • the product is missing its external packaging and / or the original internal packaging;
    • the product is missing elements integrating it and / or accessories (e.g. closures, laces, buckles, etc.).

    In the event of forfeiture of the right of withdrawal, "Mecanico di Laura Corona" will return the purchased product to the sender, charging the shipping costs and, if already refunded, the price of the product.

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